Business buyers only · Bank transfer · Terms pending legal review

Draft · Pending legal review

Returns & warranty

The product is supplied to businesses with a possible Crucial/Micron limited memory warranty, subject to the manufacturer's current terms. Returns and warranty requests require an order reference and manual review.

Non-defective returns

RMA before shipping back

Request an RMA within 30 days of delivery. Products must be unopened and in original packaging. Return freight and re-import costs are paid by the buyer.

Any applicable restocking charge must be disclosed and agreed before payment; no fee amount is set here.

Manufacturer warranty

Crucial policy applies

Warranty eligibility may depend on genuine product, original packaging, authorised-channel purchase, original-purchaser status and regional RMA rules. If replacement stock is not available, the manufacturer may provide a refund or another remedy under its policy.

Important

Keep the evidence

  • Order and pro-forma reference
  • Photos of the box, label, seal and serial
  • Courier tracking and delivery proof
  • A description of the issue and the affected module